Money Back Guarantee
If you’re planning on trying Energy Kidz Holiday Clubs this year for the first time but you’re unsure whether our club is right for your child, we have a guarantee for you!
We are so confident that your child will have a great time at our clubs that we will refund your booking if we do not meet this expectation. If your child doesn’t feel like they have had a fantastic first day, then let us know and we will try even harder on their next visit. If your child still doesn’t love us after this then we will give you a full refund, including the days your child has already attended. We will also offer a free core day to try us again at the next holiday.
Please email us on [email protected] or give us a call on 0333 577 1533 after your child’s first day if they are not 100% happy.
This ‘Money Back Guarantee’ applies to all children who are attending Energy Kidz for the first time. We understand that it can be a big step for children to enter a new setting and appreciate that in some cases this is a major concern. Therefore, we want you to be able to book your child’s first holiday at Energy Kidz with confidence and safe in the knowledge that should it not be right for them at this time, you will not lose out financially.